FAQ's

What is your satisfaction guarantee?
We are committed to ensuring you are completely satisfied with your purchase. If you’re not happy with your artwork, you can return it within 30 days for a full refund or exchange, as long as it’s in its original condition.
What are your shipping options?
We offer a variety of shipping options, including standard and express delivery. Shipping costs are calculated at checkout based on your location and chosen method. We also provide free shipping on orders over £99.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order on our website or the carrier's website.
What is your return policy?
If you’re not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order. Please ensure the item is in its original condition and packaging. For more details, visit our Returns & Exchanges policy page.
How do you ensure the quality of your products?
We take pride in our craftsmanship and use only high-quality, sustainable materials for our art prints. Each piece is carefully inspected before shipping to ensure it meets our high standards.
Do you offer international shipping?
Yes, we ship internationally! Shipping costs and delivery times will vary depending on the destination. Please check the shipping options at checkout for details.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal and other secure payment options. All transactions are processed securely.
Can I customise my order?
Currently, we do not offer customization for our art prints. However, we frequently update our collections, so be sure to check back for new designs!
What is your sustainability commitment?
We are dedicated to environmental responsibility. All our art prints are made from sustainable materials.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us within 2 hours of placing it. Once the order has been processed, we are unable to make changes, but returns are available under our satisfaction guarantee.
Do you offer gift cards?
Yes, we offer digital gift cards, perfect for gifting art to friends and family. You can choose the amount and have it delivered directly to the recipient's email.
How do I contact customer support?
If you have any questions or need assistance, you can reach our customer support team at artevisso@gmail.com or through our Contact Us page. We’re here to help!