SHIPPING AND DELIVERY

Thank you for shopping with Artevisso! We strive to ensure a seamless and enjoyable shopping experience. Below are the details regarding our shipping and delivery policies:

Shipping Options

We offer a variety of shipping methods to meet your needs:

Standard: Delivery within 2 to 5 business days.

Standard International: Delivery within 3 to 7 business days.

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Processing Time

All orders are processed within 1 to 4 business days. You will receive an order confirmation email once your order is placed and a shipping confirmation email once it has been dispatched.

Delivery Locations

We currently offer shipping to 36 countries and are working hard to expand our shipping options worldwide. Stay tuned as we introduce more countries soon! The countries we currently ship to are: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this tracking number to check the status of your delivery at any time.

Delivery Issues

If your order does not arrive within the expected delivery time, please contact our customer support team at artevisso@gmail.com. We will work with you and the shipping carrier to resolve the issue as quickly as possible.

Damaged or Lost Items

In the unlikely event that your item arrives damaged or is lost during transit, please contact us within 5 days of receiving your order. We will assess the situation and offer a replacement or refund based on the circumstances.

International Shipping

For international orders, please note that customs duties and taxes may apply and these fees are the responsibility of the customer. Delivery times may vary based on your location and customs processing.

Customer Support

If you have any questions or concerns regarding shipping and delivery, please feel free to reach out to our customer support team by filling the form on Contact Us page. We are here to assist you!